View: India's ease of doing business transformation

India is one of the few countries worldwide investing over $1 trillion annually in the economy, government and private, combined via Gross Capital Formation. This amounts to a significant 31% of the nation’s GDP. To boost trade activities, significant investments have been made towards increasing the capacities of India’s ports, airports, freight, railways and other critical aspects of trade-related logistics. The trip from Bangalore to Delhi previously took four days, now it’s possible in two. Goods carriage speeds have exceeded 45kmph, from an average of 25kmph earlier. The Dedicated Eastern and Western Corridors for exclusive goods movement up and down the country have been a game-changer. Between GST and infrastructure development, supply chain costs are reducing from 14% of GDP to 8-9%.

Apart from improving the physical infrastructure, measures like electronic sealing of containers, electronic submission of supporting documents with digital signatures, machine-based automated clearance of imported goods and use of handheld devices for on-the-spot clearances have been taken to improve port operations and reduce turnaround times.

The ‘Make in India’ scheme has paid significant dividends to India’s export and employment outlook. The country is now the second largest manufacturer of mobile phones globally, with Apple producing $10 billion worth of iPhones in the last ten months itself. Value-added mobile manufacturing has steadily increased from 10% to 25%. The PLI schemes in strategic industries are incentivising the expansion of Indian manufacturing and production and making the nation globally competitive. Significant growth has been observed in sectors like pharmaceuticals, heavy chemicals, and electronics. The EV industry got its head start due to various incentives. Expanding the semiconductor industry via large grants to three companies will create a strong foundation for the industry in India while sending a strong signal globally about India’s seriousness regarding business expansion and growth. Bangalore already hosts the largest concentration of chip designers and testers in the world, at 300,000+. This will accelerate India’s growth in semiconductors and chip manufacturing.

Several measures to simplify the process of starting businesses have been taken to boost entrepreneurship and business expansion. Forms like SPICe+ and AGILE PRO integrate various services like PAN, TAN, DIN and GSTN into one, and are processed within two to three days. A single window for construction permits has also been introduced via OBPS.

The tax systems, both direct and indirect, have been automated and efficiency has accelerated. More than 97% of tax assessments are completed within 30 days of filing. Digitalisation has significantly increased tax collections. Digitalisation across the economy has tremendously benefitted common citizens and their productivity—like accessing birth and death certificates, and land records, and registering purchases of land and other assets.

While there is tremendous progress in increasing the velocity of business and EoDB in India, addressing the following fundamental issues over the next five years will accelerate the ascent. Reforms are sorely needed in India’s justice system. Today commercial disputes take any time between 5-15 years to resolve, working its way through the courts. The system is overloaded with hardly 21 judges/million population, whereas the optimum number is between 50 and 100.

Court proceedings often drag on with frequent adjournments. Lack of judicial capacity, archaic laws (despite repealing numerous old laws), and complicated processes impede justice and EoDB. The Commercial Courts Act 2015 and Amendment in 2018 provided for increasing the number of commercial courts across all levels—district, town and state, decreasing the monetary limit of commercial disputes to include a wider number of beneficiaries, and the use of IT and digitalisation services to hasten court operations, the implementation must accelerate so commercial disputes can be settled within two and three years as in developed economies.

Unnecessary tax disputes are hurting India’s brand equity. The quantum of tax disputes has increased from ₹4.5 lakh crore in 2014 to around ₹12 lakh crore in 2023. Many of these disputes are overturned on appeal necessitating action to eliminate unnecessary high-pitch assessments. Accountability for wrong assessments and tax disputes must be increased, and broad administrative reforms must be enacted to curb any arbitrary powers.

It is also incumbent on government organisations to respond to queries and give approvals within defined time limits to enhance EoDB. For example, while the RBI has complete autonomy on regulatory matters and conducts its role as the government’s banker admirably, their response time to queries or approvals required for business has been lacklustre. Many startups have relocated outside India due to the RBI’s lack of response in the matter of their handling of foreign currencies. RBI must create a KYC-driven digital depository system for investment in unlisted companies, as exists for listed companies.

Overall, the Indian government’s massive drive towards digitalisation, digital and financial inclusion, improvement of processes, and removal of unnecessary approvals over the past decade has paid rich dividends. India is steadily positioning itself as the world’s growth engine over the next 25-50 years. Accelerating India’s EoDB ranking is of vital importance to increase the velocity of business. Some critical measures that are required over the next five years to improve judicial capacity, decrease tax disputes and ease the flow of foreign currency in and out of the country will have an outsized impact on the EoDB in India.