The Indian Railway Catering and Tourism Corporation (IRCTC) has partnered with the online food delivery platform Swiggy to deliver pre-ordered meals. On Thursday, IRCTC announced that the train passengers could now access the official e-catering portal of IRCTC to order food from different restaurants.
Sharing details about the website, app, and WhatsApp number to order food, IRCTC’s ECatering posted on X, "Ensure a delicious journey for yourself with over 2,000 restaurants available on IRCTC eCatering."
Ensure a delicious journey for yourself with over 2,000 restaurants available on IRCTC eCatering.
🌐Click on https://t.co/pK5o8z3tss👉Install #FoodOnTrack app📞1323/WhatsApp +91-8750001323#trainfood #foodintrain #eCateringAdvantage #TravelFood #DeliciousFood #TravelEats pic.twitter.com/3dQBZOFU1e— ECatering IRCTC (@eCateringIRCTC) February 22, 2024
In the first phase, Swiggy will provide food delivery services at four railway stations -- including Bengaluru, Bhubaneswar, Vijayawada, and Visakhapatnam. The IRCTC mentioned in a stock exchange filing, “The IRCTC has tied up with Bundl Technologies Pvt. Ltd. (Swiggy Foods) for supply and delivery of pre-ordered meals through IRCTC e-catering portal as a PoC (proof of concept) in the first phase at four railway stations -- Bengaluru, Bhubaneswar, Vijayawada and Visakhapatnam.”
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It added, “The eCatering service through Bundl Technologies Pvt. Ltd. (Swiggy Foods) may be available soon.”
The catering department of Indian Railways, IRCTC is tying up with such businesses to expand its services and provide better facilities to passengers travelling by train. However, this is not the first time IRCTC has partnered with any food delivery platform. Last year, in October, IRCTC announced a partnership with Zomato for ordering and supplying food at different railway stations.
Following the announcement in October 2023, IRCTC also mentioned that the services were available at certain stations such as New Delhi, Prayagraj, Kanpur, Lucknow, and Varanasi.
Meanwhile, the partnership with Swiggy is expected to boost the business of the food delivery platform as a large number of passengers travel by train. According to the IRCTC eCatering portal, one can now order by following three steps.
The passenger needs to choose an outlet by entering the PNR. Then the passenger can choose the food and schedule the order by paying online or choosing to pay Cash on Delivery.
The ordered food will be delivered to the passenger’s seat at the scheduled station. Apart from ordering individually, one can also order food for a group of 15 or more passengers. It will allow the order to have custom prices as well.
(Edited by : Jerome Anthony)
First Published: Feb 23, 2024 5:06 PM IST
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