Slack, the workplace collaboration platform, has unveiled new AI features which it said are designed to streamline work processes and improve productivity. Salesforce-owned Slack, through these features, aims to make it easier for employees to access relevant information,
Slack, quoting a report by Gartner, stated that nearly half of digital workers (47%) struggle to find the information they need, impacting decision-making processes. Slack AI introduces features such as personalised search answers, channel recaps, and thread summaries.
The personalised search function is positioned as a solution for enterprise search, providing instant and tailored responses to user queries. This feature eliminates the need for users to sift through multiple results by delivering clear and concise responses based on the user's company's public communications and personal conversations.
Also read: TSMC surges $42 billion amid AI development frenzy, becomes world's 12th most valuable company
Channel recaps offer key highlights from any channel with a single click, simplifying the process of catching up on important information. Thread summaries aim to provide brief overviews of lengthy conversations, allowing users to stay informed without delving into every message.
Slack said in a blog post that a pilot programme saw companies including SpotOn, Uber, and Anthropic reporting an average time saving of 97 minutes per user each week using Slack AI.
In addition to native features, Slack said over 13,400 custom internal apps with AI capabilities have been created by customers, and the partner ecosystem is actively incorporating AI into various apps to enhance collaboration.
Slack AI also plans to introduce digests summarising key highlights from channels. A native AI integration with Einstein Copilot, a conversational AI assistant for Salesforce CRM (customer relationship management), is also in development, the platform said.
Check out our in-depth Market Coverage, Business News & get real-time Stock Market Updates on CNBC-TV18. Also, Watch our channels CNBC-TV18, CNBC Awaaz and CNBC Bajar Live on-the-go!
In Ayodhya, voters talk of a promise fulfilled and yearning for development
May 17, 2024 2:10 PM
Fight of heavyweights in Sambalpur where farmers, weavers hold the key
May 17, 2024 12:25 PM
Odisha: Fight of heavyweights in Sambalpur where farmers, weavers hold the key
May 17, 2024 10:22 AM
Lok Sabha Election 2024: What rural Delhi wants
May 16, 2024 10:10 PM