Mark Zuckerberg gives impromptu apology at child safety US Senate hearing

Hawley challenged the Meta co-founder on whether the victims of sexual exploitation online should be compensated by companies like Meta — and Zuckerberg personally — and then prompted him to apologise directly to the families in attendance.

“Let me ask you this, there’s families of victims here today. Have you apologised to the victims?” Hawley asked. “Would you like to do so now? They’re here, you’re on national television.”

“Would you like to apologise for what you’ve done to these good people?”

Zuckerberg then stood up at the table and turned around to address the audience.

Leah Juliett, an activist for youth online safety and child sexual abuse survivor who was at the hearing, had mixed reactions to Zuckerberg’s apology, but ultimately said it wasn’t good enough.

“As a survivor, it was like, this is what I’ve wanted for 10 years,” Juliett said. “But it was so laced with excuses and justifications for the harm that it didn’t feel like a true apology, and I don’t think that I’ll ever feel like Zuckerberg or any of the other CEOs is sorry until something genuinely changes.”

No stranger to the congressional hot seat, Zuckerberg received most of the attention and attacks during the first few hours of the hearing, despite sitting next to the CEOs of Snap Inc, TikTok, X and Discord. At several points, he became visibly frustrated as senators laid into him, often talking over him.

At one point, Senator Ted Cruz of Texas raised his voice at Zuckerberg, who pushed back. “Senator, do you want me to answer your question?” Zuckerberg quipped. “Give me some time to speak.”

Senator Marsha Blackburn of Tennessee, a leading lawmaker on kids’ online safety efforts, also ripped into Zuckerberg, accusing him of wanting to draw more young users to Instagram while not being able to guarantee their safety. Blackburn said Meta was trying to thwart the committee’s attempts to pass regulation that would impose controls on the social networks, and also asserted that Meta aspired to be the “premier sex trafficking site” on the internet.

Zuckerberg scoffed at the accusation. “Of course not, senator,” he said in response. “That’s ridiculous.”