Planning to change your health insurer? Here’s how to port a health policy

If you want to port your existing policy to a new insurer, the following are the step-by-step instructions for the same.

You must apply for a policy with the new insurer at least 45 days before your policy with the exiting insurer expires.

Once the new insurer receives the application form, they would want you to fill out necessary forms to initiate the porting process and complete any formalities that is needed. From your point of view, it is essential to get this done as soon as possible for a faster process.

On completion of the form filling process, the new insurer has about 7 working days to get your medical history and claim history details from your old insurer and continue the porting procedure.

IRDAI’s website has a specific format when it comes to applications pertaining to medical plan porting. The new insurer has to now pass the information collected from you and old insurer on to IRDAI website.

On successfully receiving the information that they need, the new insurer will initiate a proposal based on their norms.

The new insurer now has exactly 15 days to process all the information and send you the new proposal. There is a flip side to the situation. If the new insurer is unable to furnish a proposal to you within the specified time frame, they will have to accept the policies regarding the porting.

As mentioned earlier, you should apply for the porting at least 45 days before your policy expires. Failing to do so puts you at a disadvantage. When you apply for a health plan portability, the new insurer gets 15 days to respond to the request. If there are any delays on that front, it is the responsibility of the new insurer to work with the old insurer and provide you with a short-term policy of 30 days.

Also, keep in mind that if you do not have any pre-existing conditions and have not claimed your policy the porting process will be relatively easier for you. Porting of health insurance policy has lots of benefits, one of the biggest being, the ability to continue without the waiting periods. For an instance, if you have completed the three years waiting period for a specific disease, you do not have to wait for three more years under the new policy and the coverage would start immediately.

If you have come across situations where the behavior and service provided by your existing insurer are not acceptable, you should look at portability. Do make it a point to go through all the clauses and conditions before putting that signature down to port the policy.

(Rahul Agarwal is the founder CEO of 121Policy.com)