Now, check Aadhaar related queries with newly launched toll-free number and AI-powered chatbot

The Unique Identification Authority of India (UIDAI), the regulatory body of Aadhaar, has recently released a new toll free number to check updates related to the enrollment, PVC card status. The new services on Interactive voice response (IVR) technology will be available 24×7 where users can check  status and avail information via SMS.

Customers can dial (or send an SMS to) 1947 to get updates related to Aadhaar card enrolment status. “#ResidentFirst Experience new services built on #IVRS by UIDAI. Residents can call the UIDAI toll-free number 1947, 24×7 to find out their Aadhaar enrollment or update status, PVC card status or to receive information via SMS,” the UIDAI said on its Twitter handle.

Additionally, UIDAI launched a new AI backed up chatbot which will help people with their Aadhaar-related queries. Dubbed as 'Aadhaar Mitra', the AI/ML-based chatbot will take up Aadhaar-based queries like tracking Aadhaar PVC status, registering and tracking grievances etc and is aimed to offer a 'better resident experience.'