The Department of Consumer Affairs will soon bring out a policy paper to check fake reviews for e-commerce websites.
Speaking to CNBC TV18, the department's Additional Secretary Nidhi Khare said that the committee headed by her to check fake and paid reviews for e-commerce websites has already conducted several rounds of discussions and is deliberating on the inputs received from various stakeholders.
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In view of several complaints received by the department from consumers on repair of white goods, automobiles and electronics; she said that a committee has been set up on the "right to repair" framework which is holding wide discussions with all stakeholders.
She elucidated that the committee has found that 4 distinct sectors will require different parameters for the "right to repair", stating that there should be provisions for self-repair, repair through 3rd party or through authorised repair shops so that consumers are able to fully enjoy the products they purchase.
Calling for a responsible attitude by the industry, Khare stressed on Prime Minister Narendra Modi's vision to build a circular and sustainable economy with an ecosystem centred around the 3Rs: reduce, reuse, recycle. She added that the CCPA is working in collaboration with various authorities and ministries which are looking at the issue of EV fires.
First Published: Aug 4, 2022 7:31 PM IST