homefinance NewsCanara Bank's CEO highlights strong growth in gold loan segment, stresses on lender's swift customer service

Canara Bank's CEO highlights strong growth in gold loan segment, stresses on lender's swift customer service

K Satyanarayana Raju, Managing Director and CEO at Canara Bank, spoke to CNBC-TV18 a day after the company reported earnings for the second quarter of financial year 2024. He said that the bank has adopted a proactive approach to ensure speedy processing of gold loan requests.

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By Prashant Nair   | Anshul  Oct 27, 2023 2:56:51 PM IST (Updated)

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Canara Bank CEO and Managing Director K Satyanarayana Raju said gold loan growth remains strong for the lender, with a quarterly growth rate of 1.4% and a substantial year-on-year (YoY) growth of 27-28%. Raju was speaking to CNBC-TV18 a day after the company reported earnings for the second quarter of the financial year 2024.

"The bank has adopted a proactive approach to ensure speedy processing of gold loan requests. It has identified approximately 6,000 branches, primarily in South India, and established separate counters for expeditious jewel loan disbursements," Raju told CNBC-TV18.
Another positive trend highlighted by Satyanarayana Raju is the improvement in walk-in business for gold loans.
"This uptick in walk-ins is attributed to the bank's efforts to streamline loan application processing, creating a faster and more convenient experience for customers. This boost in customer confidence is not limited to a specific region but is witnessed across the country," he said.
On Canara Bank's business growth outlook, the CEO said that the bank aims to achieve a total business growth of 10%, with deposit growth targeted at 8% and loan growth at 10.5%. Satyanarayana Raju also expressed the bank's intention to activate 9,700 additional outlets for business.
"The bank has already surpassed its deposit growth goal, achieving a YoY deposit growth rate of 8.66%. As for advances growth, the bank initially aimed for 10.5%, but the first six months of the financial year indicate a promising growth rate of 12.11%," he said.
On Thursday, Canara Bank reported a 42.8% increase in its net profit for Q2 FY23-24, reaching ₹3,606 crore, compared to ₹2,525.5 crore during the same period in the previous year.
The bank's domestic deposit stood at ₹11,43,394 crore as of September 2023, growing by 8.22% year-on-year. Domestic advances (gross) reached ₹8,78,256 crore, showing a notable increase of 12.59% year-on-year.
Canara Bank's retail lending portfolio increased to ₹1,48,209 crore, registering a growth of 10.56% year-on-year. The housing loan portfolio also recorded robust growth at 12.32%. The bank extended its support to the agriculture sector, with advances to agriculture growing by 20.54% year-on-year to ₹2,36,953 crore as of September 2023.

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