State Bank of India (SBI) has announced that after November 30, it won't allow the account holders to use its internet banking service who have so far not registered their mobile numbers with bank accounts.
It means you have only just one day to register your mobile number and keep your net banking facility activated.
According to a RBI July 6, 2017 circular, banks must have registered mobile number of their customers for SMS alerts for electronic banking transactions such as internet and mobile banking
SBI on its website said, "Please register your mobile number by November 30, 2018, failing which your internet banking access may be deactivated/blocked with effect from December 1, 2018."
Don't worry it is a simple process and you can do it on your own.
Here is how you can link the mobile number to your account.
Automated Teller Machine (ATM) Mode
The registration of the mobile phone number can be done either through visiting the bank’s branch, online mode or via ATM. Customers using ATM for the process can do it by swiping their card and clicking on the registration option on the ATM. The user should then provide his PIN followed by the option for mobile number registration. Following this, customers mobile number should be provided by selecting on the ‘correct’ option.
After this is done, a message will appear on the screen acknowledging the completion of the process. But the registration is yet to be finished. The user will get a call from the bank within 72 hours besides a reference number that will send to the phone via SMS. Once these details are verified, the process will be completed.
Online Mode
Users can do the registration by logging in to the banks portal, i.e. www.onlinesbi.com. In the "My Accounts” section, there will be “Profile-Personal Details-Change mobile No.” option. The user should select this option and after entering the next page select the account number, input the mobile number and click on submit. The process is now complete and the user will now be able to see the last two digits of the mobile phone number.
Other than these, customers can do the registration process by visiting a SBI branch and submitting a letter of request.
First Published: Nov 29, 2018 5:39 PM IST
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