Coforge and Newgen expand partnership for insurance lifecycle management solutions

Coforge and Newgen Software, a global provider of low-code digital transformation platforms, have expanded their partnership to deliver insurance lifecycle management solutions in Customer Communications Management (CCM), Document and Content Management (DCM) on the Low Code platform.

"This collaboration will transform critical aspects of the insurance lifecycle, including policy underwriting, administration, and servicing. By harnessing the power of Generative AI and leveraging Newgen’s CCM and DCM capabilities, paired with Coforge’s solution capabilities, insurers can enhance the efficiency of policy issuance," said Rajeev Batra, Executive Vice President, and Global Head of Insurance at Coforge.

On September 5, Coforge announced the launch of ARC (Authorization Rules Center) for the healthcare industry to transform the prior authorisation process for health insurers and providers. By connecting with any system that requires reference authorisation rules, ARC provides real-time answers through APIs, eliminating the need for manual intervention and enhancing efficiency.