homepersonal finance NewsNo need for customers to visit bank branches for re KYC — Check RBI rule and process here

No need for customers to visit bank branches for re-KYC — Check RBI rule and process here

Based on RBI guidelines, lenders asks for re-KYC at specific intervals to keep the records of the bank updated. If any of the personal or contact information has changed, customers can update the records through re-KYC.

By Anshul  Dec 7, 2022 3:58:38 PM IST (Updated)

2 Min Read

Reserve Bank of India (RBI) governor Shaktikanta Das said on Wednesday customers do not need to visit the bank to do re-KYC (know your customer). It can be done online except in cases where there is a change of address, the governor said in answer to a query during a press conference after making the monetary policy announcements.
Das said banks can do re-KYC for customers without asking them to visit the branch. If banks insist on branch visits for it, customers can even raise a complaint with the appropriate authorities.
What is re-KYC?
Based on RBI guidelines, lenders ask for re-KYC at specific intervals to keep the bank's records updated. Customers can update the records through re-KYC if personal or contact information has changed.