homepersonal finance NewsLIC launches its WhatsApp Services — here's how it can be availed

LIC launches its WhatsApp Services — here's how it can be availed

The services will only be available to policyholders who have registered their plans on the LIC portal. Holders of insurance can register themselves on the customer portal available at www.licindia.in.

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By Anand Singha  Dec 2, 2022 5:06:53 PM IST (Published)

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LIC launches its WhatsApp Services — here's how it can be availed
Insurance giant Life Insurance Corporation of India on Friday launched its first-ever interactive WhatsApp service for its registered LIC policyholders, which will enable its customers to avail benefits from the comfort of their home.

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The services will only be available to policyholders who have registered their plans on the LIC portal. Holders of insurance can register themselves on the customer portal available at www.licindia.in.
The LIC on Friday made this announcement on Twitter.
How to activate LIC services on WhatsApp?
A user who has his policy registered only has to text a "Hi" to a mobile number 8976862090. The client will then be presented with 11 alternatives by the chatbot. The customer will then just need to respond with the concurrent serial number in order to avail any services.
Here's a list of services that are available -
  • Premium due
  • Bonus information
  • Policy status
  • Loan eligibility quotation
  • Loan repayment Quotation
  • Loan interest due
  • Premium paid certificate
  • ULIP -statement of units
  • LIC services links
  • Opt in/Opt out Services
  • End conversation
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