IRCTC received Rs 63 crore as convenience fee from rail travellers in September

Right To Information activist Chandrashekhar Gaur filed a query with the IRCTC under the Act asking how much was collected as a service fee on e-ticket bookings between September 1-30. The information provided by the IRCTC to Gaur had mentioned convenience fee in place of a service fee.

According to the IRCTC data, Rs 63.05 crore were received under the convenience fee. However, it was not mentioned that the whole amount was collected from e-booking.

Interestingly, the IRCTC has given three replies to Gaur for his single query. The first reply came on October 22 that said Indian Railways doesn't charge a service fee, instead, IRCTC has imposed convenience fee from September 1, under which a total Rs 51.69 crore were received.

In the second reply on October 30, the IRCTC said that it got Rs 53.54 crore (excluding GST) under the convenience fee in September. Thereafter, while answering the online application on November 1, the IRCTC said that it received a total Rs 63,051,0993 as the fee.